What is a Chat bot?
In a very simple definition, a chat bot is a computer program designed to simulate conversation with human users, especially over the Internet.
1) 24 X 7 Customer care
2) Better Customer Engagements with Buying Influence
3) Boost Social Media Engagement
4) Simplify Your Business Processes
A chat bot is not just for the customer care and sales, it can even help you with your businesses. A custom chat bot designed for your business can help you simplify your business processes and let you be more productive in your business. A chat bot can also take business decisions based on certain parameters and help you in maintaining flow of your business.
In a way, chat bot is going to take industry by storm in upcoming years and chat bot will act as
- Your lawyer
- Your personal stylist
- Your personal assistant
- Your doctor
- Your financial advisor
- Your teacher
- Your Accountant
and many more you can imagine.